Three clear service levels.

The CALLCO fee covers the work. Paid third-party contact data is scoped separately where required.

CALLCO manages target-market research, prospect identification, campaign list preparation, outbound calling and campaign management.

Where a campaign requires paid third-party business or decision-maker contact data, those external data costs are scoped separately and paid by the client.

Any third-party data costs are agreed before purchase.

If the client already has a suitable prospect database or CRM list, CALLCO can assess and work from that data where appropriate.

CALLCO's monthly fee covers the agreed outbound service scope. Some external or out-of-scope campaign costs may be charged separately where required.

The monthly service fee does not include:

• Paid third-party prospect or decision-maker contact data
• Paid advertising or media spend
• Client CRM, software or platform subscription costs
• Custom landing pages, websites, creative production or broader marketing services
• Travel, accommodation or in-person meetings where specifically requested
• Additional target markets, campaign volumes or services outside the agreed campaign scope
• Other campaign-specific external costs that are not part of CALLCO's normal service delivery

Any additional external costs are discussed with the client and approved before purchase or commencement. No surprise charges.

Normal CALLCO service delivery — strategy, campaign setup, target-market research, calling, follow-up, qualification, booking and standard reporting — remains included in the monthly fee.

Outbound performance depends on factors including the client's offer, target market, timing, market conditions, brand positioning and sales process.

CALLCO does not guarantee a fixed number of meetings.

Our focus is on disciplined prospecting, quality conversations, transparent reporting and continual campaign improvement.